Benihana of Tokyo Case Study Example | Topics and Well Written Essays - 500 words

Benihana of Tokyo - Case Study ExampleHowever, a market research done by Rocky, the president of this hotel, pointed differentwise. Through this research, Rocky realized that many another(prenominal) Americans do not trust meals that are prepared in enclosures that are not visible for the customer. Therefore, he ensured that the meals, especially the streak were prepared from a culmination proximity to the dining table so that customers would be in a position to watch as their meals are being prepared. This boosted the trust of the customers towards the firm.Unlike other typical restaurants which have 30% of their total space as bet on of the house, this restaurant has only 22% of the total space left as back of the house (Warner 34). This has increased the space available for the restaurant. Another featureor that distinguished this restaurant from others within this locality was the fact that its chefs were all from the parent country, Japan. All of them were little unmarried individuals with high standards of training in hospitality industry. The mannerism of the restaurant, though American in all aspects, had a touch of the Japanese culture, a fact that made it stand out as uniquely cultural. Simply put, the operation of this restaurant is positively unique.The design choices of this restaurant have positive contri barelyions to the general artificer efficiencies. The decision to have the cooking area located close to the dining hall is not only meant to please the customers as they watch their meals being prepared, but it also enhances the efficiency. The cooking area is very close to the customers and therefore the process of serving is easier. As the president of this restaurant admits, this has enabled the management to cut down on the operative cost because it would require a relatively lesser labor as compared to a conventional kitchen location in typical hotels (Page 76). The decision to reduce the back space of the hotel has also improved ef ficiency of